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Why CSIC failed, will ICCRC survive?

This is indeed a hot topic and I struggle to search for the correct answers, however, my opinion will eventually be just that, “my opinion”. The CSIC was established in 2004 to Act as a regulatory Body for Immigration Consultants. Sadly corruption, greed, discrimination and the lust for power eventually combined to form the iceberg that struck the CSIC. The CSIC left harbour in 2004 with lofty ideals and a vision of grandeur for an ailing profession. It was a voyage that would last 6 years and take the CSIC and it members over some very rough seas where they were subjected to the “Perfect Storm” and eventually sinking on the 29th day of June 2010. Few people had any idea of what was really going on in the wheelhouse of this ship other than the members themselves who found themselves like a crew of slaves forced to “toe the line” or be cast overboard. The CSIC was plagued with inconsistencies. This ship left harbour without maps or the radar that was supposed to guide them. There was no structure. There were rules, lots of them. There was punishment for not following the rules. Was the punishment always fair? No definitely not. There was discrimination, class action law suits, improprieties and dirty politics. When a handful of members got together to man the bailing buckets they were accused of mutiny and disciplined.

The government stood back and watched as CSIC floundered with no apparent hope of ever stabilizing and amidst a ton of bad press before finally, Jason Kenny had seen enough and on the 29th day of June 2010 when he announced it was being replaced. A very large amount of government (taxpayer’s) money had gone into CSIC and it was all gone. CSIC was an abysmal failure. It had succumbed to greed; greed for power, greed for money. There was corruption which ran all through the organization. There was discrimination. Certain ethnic groups had more difficulties than others working within the body and seemed to be targeted for disciplinary actions. There were complaints that the fees were too high. There was no accountability. There was no disclosure of where funds were going, how often they were going there or how much was going. Members were forced to buy outdated material to qualify for continuing education and this was extremely inappropriate.

Members who openly challenged the CSIC’s methodology were disciplined. Many of these disciplinary actions were not subject to appeal or review. Finally a group of members had been bullied enough and took CSIC to court. They were awarded a favourable decision and the CSIC’s disciplinary actions were quashed as being inconsistent with natural justice or constitutional law. The CSIC was using disciplinary action as retaliation for being opinionated. This was just down and out bad! Unfortunately the CSIC had lost credibility. It lost credibility with its members, it lost credibility with the general public and the last straw, it lost credibility with Jason Keeney, the Minister of Citizenship and Immigration. ICCRC is the new and improved version of the CSIC. Is it perfect? No it will assuredly will require some tweaking, but it’s willingness to project transparency, fairness and listening make it a safe bet for success.

Robert Robertson
Immigration Program Student at Ashton College
under the tutelage of Jose Godoy Toku

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